Personal service and lower fees at community banks

1 May 2017


 

Personal service is the hallmark of community banks. According to BankRate.com, that’s one of the biggest reasons people give for keeping their money at small, locally owned banks instead of national behemoths.

Staff at a community bank know the people who use it, often entire generations. These banks can’t compete with large institutions on technology and services, so they emphasize relationship building. Customers like the fact that their branches tend to be small and friendly. Many small banks have higher customer-satisfaction scores compared to the biggies.

Alliance Bank is a community bank with a brand in Red Wing, located at River Bluff Business Park. More info here: http://ow.ly/LikF305mRVe The business park has attracted several retail and service businesses, including Noesen Dental, Menard’s Home Improvement, Under the Rainbow Day Care Center and the Mayo Clinic.

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