It’s Not Just About Serving Food – It’s About Serving People

Responsible for greeting guests, taking orders, and serving food and beverages to customers, waitstaff work in a pressure cooker environment. It can be a challenging and demanding occupation in many ways. They often have to work quickly and efficiently under pressure with few errors.

Waitstaff must work as a team with kitchen staff and management, requiring excellent customer service, communication and interpersonal skills.

Waiters and waitresses also need to be detail-oriented and have the stamina to spend most of their time on their feet, carrying heavy trays of food and dishes to and from the kitchen.

Learn more about what it takes to be a waitress or waiter in the full article.