Jobs in Demand: Retail Salespersons
July 22, 2020
As the largest and most common job in the state, Retail Salespeople are seemingly always in demand. Nearly 85,000 people are employed as Retail Salespeople, working on the frontlines during the COVID-19 pandemic to help customers find and purchase the products they need. Though many retail workers were laid off temporarily in March and April, many have come back to work as retailers have re-opened.
There are many job duties, skills and knowledge that make a good Retail Salesperson, including preparing merchandise for purchase or rental, maintaining knowledge of products and sales, and operating cash registers to complete financial transactions. Retail sales is incredibly customer-focused, so knowing how to interact with people, such as answering their questions about products or handling a complaint, is very important.