4 leadership trends to watch in 2023
December 24, 2022
Recently, I walked into a medical center and was met by an annoying light flickering above the receptionist’s desk. It twitched nonstop, resulting in an intense strobe light effect in the busy waiting room. When I commented about how difficult it must be to work with it, the receptionist responded, “Management just doesn’t care.” I was tempted to stand on a chair myself and take a minute to turn the fluorescent tube off, but realized I’d probably get yelled at for doing so. And I really wanted that appointment.